James has made 2 rings for my wife and we cannot praise James highly enough. During the design process James was very patient, knowledgeable and helpful as numerous emails were exchanged. We are delighted with the finished rings, and cannot fault them in any way. The photograph of one of the rings is beautiful on the website, but stunning when you see it in person. It is worth noting we have never met James, all communication has been by phone and email. We will not go anywhere else now to get jewellery made. Fantastic service from start to finish, thank you James.